The old saying, “the customer is always right,” perfectly sums up what all businesses should strive for in their daily operations. A business is only successful if it constantly helps its customers get what they need. Customers should also be happy to handle their affairs with the business and all of its representatives. Often times, one unfortunate interaction or experience can make a customer not want to deal with a brand or business again. Companies cannot afford to displease too many customers over its history, or they will find themselves without a client base for future expansion and continued success. All businesses have to be able to increase their market share and their profits each year to survive. Small businesses are especially dependent on extremely pleased customers for their livelihood. Creating new opportunities is all about keeping the customers you have happy so that you can work on earning their business and the business of other clients all over again.
Throughout the business world, many companies have tried to please their clients and customers in various ways. Some businesses have developed systems of keeping their clients happy, and many other companies have tried to emulate these companies. As the business world continues to evolve, customer service still remains a top priority for most companies.
Paul Olsen Denver has spent the last 25 years in Denver advising businesses on many different operations, including how to run more efficiently, how to keep better books, and how to buy and sell businesses easily and smoothly.
Checkout Paul Olsen’s detail here: https://en.wikipedia.org/wiki/User:Paulolsendenver